CHISLEHURST MEDICAL PRACTICE

Welcome to Chislehurst Medical Practice’s Publication Scheme. This is a guide to the General Practitioners’ (who practice together within the partnership) practice Publication Scheme as required by the Freedom of Information Act 2000.

PART ONE: Introduction

This Publication Scheme is a complete guide to the information routinely made available to the public by Drs Fry, Ur-Rub, Parson, Kharade, Strange, Fraser & Tanna. It is a description of the information about our General Practitioners and the Chislehurst Medical Practice, which we make publicly available. It will be reviewed at regular intervals and we will monitor it’s effectiveness.

How much does it cost?

The publications are all free unless otherwise indicated within each Class. [Where information is provided at a cost the charges will be calculated as set out in Class 7].

How is the information made available?

The information within each Class is downloadable from the practice website or available in hard copy from the Practice Manager.

Please note there are different request processes for each class of information. The different procedures for different classes are detailed below:

Your rights to information

Feedback

If you have any comments about the operation of the Publication Scheme, or how we have dealt with your request for information from the Scheme, please write to:

The Practice Manager

Ms Jenny Reeves

Chislehurst Medical Practice

42 High St

Chislehurst

BR7 5AQ

PART TWO: Classes of information

All information at the Chislehurst Medical Practice is held, retained and destroyed in accordance with NHS guidelines. Our commitment to publish information excludes any information which can be legitimately withheld under the exemptions set out in the NHS Openness Code or Freedom of Information Act 2000. Where individual Classes are subject to exemptions, the main reasons are, e.g. the protection of commercial interests and personal information under the Data Protection Act 1998. This applies to all Classes within the Publication Scheme. The information on this Scheme is grouped into the following broad categories:

1. Who we are

Class Description: Details of the practice, organisational structures, key personnel and how we fit into the NHS

The General Practice organisational structure:

Surgery Details:

Based at 42 High Street Chislehurst Kent BR7 5AQ

GP Details:

Management Team

Practice Manager Ms Jenny Reeves

Deputy Practice Manager – Mrs Lois Deering

Senior Practice Nurse Sister Trudi Eade

The Practice also employs a team of Practice Nurses and Administration staff including Receptionists and Secretarial staff.

The Local NHS structure:

Chislehurst Medical Practice is part of Bromley Primary Care Trust. The full address of the PCT is detailed in Part 3.

The NHS is a very large part of the public sector. A full list of local General Practices can be found on Primary Care Trust web site, which contains a link to the NHS local search web site. (Address detailed in Part 3).

There is a national NHS Plan that explains how the NHS is changing and sets out how the different parts function and work together. A copy is available on the Department of Health website.

Chislehurst Medical Practice provides general medical services for the geographical area of Chislehurst and  surrounding areas.  A detailed map is available in reception.

This practice aims to follow National Institute for Clinical Excellence (NICE) and National Service Framework Guidelines. Copies of these can also be found on the NICE website or the Department of Health website.

A full list of services will be at Class 2 below

This practice adheres to the National General Medical Services contract with the Primary Care Trust.

Some information will be withheld, including personal, confidential information about individuals which is protected by the Data Protection Act 1998.

2. Our Services

Class Description: The range of services we provide under contract to the NHS

The practice provides the following services. Where these are provided in partnership with other organisations, the partner organisations are detailed :-

The following services require information sharing, with other agencies:

Child protection, District Nurses, Health Visitors, Maternity Services (Midwives), Counsellors and Secondary Care.

A full, up to date list of our services are detailed in our Practice Leaflet.

The following Data Protection policies and protocols have been agreed with other agencies about information sharing arrangements:

Data Protection Policy

Access to Medical Records Policy

The Practice opening times and out of hours cover are as follows:

8.00-6.30pm Mon-Fri

Out-of hours cover is provided by Bromley PCT out of hours service EMDOC.

The following languages are spoken: English. Individuals can request an interpreter by contacting Reception.

The main clinical interests of the GPs are as set out above in Class 1.

3. Financial and funding information

Class Description: Funding details and charging policies

Part 3 includes a link to Statement of Fees and Allowances payable for General Medical Practitioners.

Chislehurst Medical Practice receives money from Bromley Primary Care Trust according to it’s contract (as per class 1) in exchange for services provided for patients.

The total amount of income received from the NHS before expenses in 2005/06 was £1,542,555 and in 2006/07 was £1,521,687.

The sum spent on drugs prescribed by the Practice in 2005/06 was £88,690 and in 2006/07 was £75,723.

It should be noted that there may be circumstances where material cannot be released because it is confidential or commercial information or the appropriate officer designated for these purposes under the Act has taken the view that it may be prejudicial to the conduct of the Practice’s affairs.

4. Regular publications and information for the public

Class Description: Guidance and information leaflets

The following information is published that relates to the clinical services provided by the Practice for patients and the public:

Practice Leaflet

Minor Surgery Leaflet

The Practice also holds information leaflets provided by outside agencies. Contact Reception for details of these. (If a specific leaflet is not held, we will refer you to the publisher).

5. Complaints

Class Description: Policies, procedures and contacts for complaints

Chislehurst Medical Practice operates a Complaints Procedure. A copy of which is available from the Practice Manager.

6. Our policies and procedures

Class Description: General policies and procedures in use within the practice..

The Practice operates the following policies and procedures:

Confidentiality Policy / Statements

Data Protection Policy

Dependant Leave Policy

Disciplinary Procedure

Equal Opportunities Policy

Health and Safety at work policy

Holiday Policy

Grievance Procedure

Harassment Policy

Maternity / Paternity / Adoption Leave Policies

Recruitment Policy

Violence against GP’s and their staff (Zero tolerance) Policy

Copies of the information can be obtained from the Practice Manager..

7. This Publication Scheme

Class Description: How changes are made to this Publication Scheme and the criteria on which information management policies are made.

This publication scheme will be reviewed and updated regularly. A summary of changes (e.g. a new class) made to this scheme will be listed below:

The criteria on which the Practice information management policies are made is listed below:

Management policies are made at monthly Partners meetings and Senior (Management) Team meetings. Decisions are evidenced in minutes. We retain two sets of minutes, a confidential set which contains commercially sensitive data or Data Protected information that is not within this scheme. General minutes of meetings held after 31/10/03 are available through the scheme.

All enquiries regarding information management generally should be made to the Practice Manager..

Cost of Information

For the most part, we will charge you only for hard copies or copying onto media (e.g. floppy disk). Some information is available free, but for others there may be a charge.

Chislehurst Medical Practice will make a reasonable charge for providing information. The charges will vary according to how the information is made available but will include staff time; administration costs; printing or photocopying costs; postage and any other out of pocket expenses incurred by the Practice in the provision of this information. Charges will be advised upon receipt of the request and must be agreed before the information is provided.

As a general guide, charges are as follows:

The charges will be reviewed regularly.

PART THREE: Useful Resources

Web sites:

Addresses:

Publications:

Copyright:

Material available through this Publication Scheme is subject to the General Practice’s copyright unless otherwise indicated. Unless expressly indicated to the contrary, it may be reproduced free of charge in any format or medium provided it is done so accurately in a manner which will not mislead.

Where items are re-published or copied to others, you must identify the source and acknowledge copyright status. This permit does not extend to third party material, accessed through the scheme.

For HMSO Guidance Notes see www.hmso.gov.uk/guides.htm