HINTS AND TIPS ON APPOINTMENT BOOKING

 

1. We aim to offer appointments 4-8 weeks in advance; if your need is not urgent we recommend that you book ahead so that you are more likely to get the clinician and time of choice. If you ask to see a particular clinician the reception staff will offer you the next available free slot unless you specify a date.
   
    
2. If your need is urgent please make this clear and we will offer you the soonest appointment with a clinician but in this instance we cannot guarantee which clinician that will be.
   
    
3. Routine appointments are between 8.00am and 6.00pm but we also offer early morning appointments on Weds & Thurs and late evenings on Tues, Weds & Thurs to try and fit around working hours.
   
    
4. If you see the GP and they ask you to come back for a follow up after a certain period of days/weeks please visit the reception desk ON YOUR WAY OUT to book this rather than call on the day you are supposed to come when you may be disappointed by availability.
   
    
5. If you see a clinician for a particular ailment please try to see the same GP for any follow up to give you continuity of care. This is good clinical practice and we believe it is in the best interests of our patients and their GP. (See above re follow up appointments).
   
    
6. Could your problem be dealt with by a telephone consultation? Some of the clinicians offer these to save you time and effort in unnecessarily attending the surgery. Reception can advise you on availability.