When We Are Closed
There is no emergency care available at the Practice before 08.00am and after 18.30pm.
If you need care during this period of time please contact the out of hours service EMDOC in the usual way on 020 8676 3263
Out of hours means anytime that surgery personnel are not accessible either at the surgery premises or by telephone (opening hours). EMdoc runs our out-of- hours medical cover.
- EMdoc was a cooperative, an organisation formed by local GPs to provide out of hours services to patients registered with Bromley GPs.
How to contact EMdoc
If you do need to speak to a doctor outside of surgery working hours then if you telephone the Surgery number you will be given the number for EMdoc (020 8676 3263) or you can elect to be connected directly via the phone service here. At EMdoc a receptionist will take the details of your problem and pass it onto the doctor based at The Princess Royal University Hospital. A doctor will then telephone you and either offer you advice over the telephone or offer you the opportunity to attend a base unit at the Hospital. There is a facility by which a doctor can visit a patient at home should they need it, this is strictly for those who are too ill to travel, the elderly and housebound.
Once again, we do stress that EMdoc should only be used for emergency medical problems that simply cannot wait until the Surgery is open in which case the patient can then speak to their normal doctor.
For EMdoc to be able to work as an efficient service requires all patients to respect this.
NHS Direct
In the case of urgent need when the practice is closed you can call
NHS Direct (0845 4647) to speak to a triage nurse. Your needs will be assessed and advice offered or arrangements made for you to see a doctor.
Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.
Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.